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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A context menu will show up. It comprises exhaustive info about all the actions that you can carry out on the given page. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast library of educational video clips demonstrating how to work with our web hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you are looking for, examine our extensive Frequently Asked Questions database, which comprises questions asked by actual people and offers practical solutions. We regulary update our Frequently Asked Questions section with new entries so as to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, we have a excellent team of customer service technicians available 24/7/365 and ready to help you with any problem. Each support ticket you open will be responded to in less than sixty minutes (the average response time being only 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com