Snap Builder Hosting

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Customer Support

Context Help

If you feel lost or overwhelmed inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A context menu will show up. It comprises exhaustive info about all the actions that you can carry out on the given page you clicked the help button from. Each popup window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast library of educational video clips demonstrating how to work with our web hosting Control Panel. They're shot for those of you who want to see how things are getting done visually versus reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial video clips.


If you can't discover the solution you are looking for, examine our extensive Frequently Asked Questions database, which comprises questions asked by actual people and offers practical solutions. We regularly update our Frequently Asked Questions section with new entries so as to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, we have a excellent team of customer service technicians are available 24x7x365 and ready to help you with any problem. Each support ticket you open will be responded to in less than 60 minutes (the average response time being only 20 minutes)... guaranteed! So, you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 224734

Sales Lines Working Hours:
Monday thru Friday:
10.00 am - 12.00 am GMT/UK
05.00 am - 07.00 pm EST/USA
06.00 pm - 08.00 am EST/AU

email:, or use our Online Contact Form.

Check your server status If you think there is a problem with your server, please go to: Check Server Status